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Main Roads Western Australia - Integrated Services Arrangements : an innovative approach to manage Western Australia's State Road Network - Young Professionals Prize
Cempaka Maria Sarubin Asset Management Officer, Main Roads WA, Australia
When existing road network maintenance arrangements approached the end of their contract durations, Main Roads Western Australia (Main Roads) took the opportunity to learn from experience to improve capability and performance. A 2007 strategic review investigated lessons learned from previous maintenance arrangements, industry feedback, and Main Roads' corporate strategic direction. Main Roads decided to move away from inviting tenders for a contract with comprehensive specification because, given the dynamic nature of the services required, this approach could lead to adversarial relationships. Given Main Roads' strategic objectives, supported by industry consultation, relationship-based contracting was identified as the preferred contract strategy.